Frequently Asked Questions
The HoloWAN network emulator FAQ covers
how to buy, demo requests, shipping,
and custom requirements.
We hope you find the answers you need.
FAQ
To keep things simple, applying for a HoloWAN demo unit is not complicated. No company seal or stamp is required, so there are no layers of internal approval to deal with — saving you time and trial cost. Feel free to contact our pre-sales consultants to request a demo unit.
Thanks to the solid build quality of HoloWAN products, we offer the following conditions:
1.
If the damage occurs within normal use, the customer does not bear any compensation
responsibility.
2. For domestic demo shipments we use SF Express, and any damage in transit
is fully covered — the customer does not bear any compensation responsibility.
3. If the
damage is caused by deliberate misuse, the user will need to compensate for the replacement
cost.
For maximum efficiency, we hand the demo unit over to SF Express on the same day we receive your request, or at the latest by the next business day. The actual shipping time follows SF Express's standard delivery schedule.
HoloWAN Lite and HoloWAN Pro series can be ordered directly through major mainstream
e-commerce platforms, or purchased under a sales contract with our company.
To order online,
search for "HoloWAN" on any major e-commerce platform to find all Lite and Pro models.
Our mission is to meet customer requirements. If none of the standard models fit your needs, we can tailor a model to your exact requirements.